Cloudstaff

What Cloudstaff Is

• Cloudstaff is a global outsourcing / business process services company founded in 2005.
• They serve clients internationally across many sectors. They offer remote and work-from-office roles depending on location and client needs.
• They have a large footprint in the Philippines, plus operations in other countries (India, Colombia, etc.).

What They Offer / What Jobs Are Like

• Many roles are full-time, with a mix of work-from-home (WFH), hybrid, or on-site depending on the job and region.
• Job categories are wide: customer service, collections, sales, technical/IT support, admin, marketing, accounting, virtual assistant roles, etc.
• Locations include several provinces and cities in the Philippines (Pampanga, Metro Manila, Iloilo, Bacolod, etc.).

Working Conditions & Perks

• Cloudstaff bills itself as combining work from home and office options; their “Cloudstaff Everywhere” model suggests flexibility in location/work mode.
• Reviews generally note a supportive workplace culture, opportunities for learning, community among staff, and a number of perks (depending on role).
• Some roles have shift work, night shifts, or specific time zone requirements (especially for WFH roles).

What Workers Say / Reviews & Ratings

• Overall employee reviews are positive. On Glassdoor, Cloudstaff has around 4.2 out of 5 stars. Many employees appreciate culture, diversity, work‐life balance.
• Some common pros mentioned: flexibility (depending on client and role), perks in certain locations, opportunities for engagement and professional development.
• Some commonly cited drawbacks:
  • Job advancement can be slow or uneven depending on the account/client.
  • Benefits and bonuses may vary, and some feel expectations are high in terms of productivity or meeting client requirements.
  • Some complaints about stability if clients pull back work, or role changes when clients change scope.

What to Check / Be Aware Of

If you consider working with Cloudstaff, here are important things to verify or ask about:

• Whether the role is WFH, hybrid, or in-office; and what the expectations are for working hours (shifts, client time zones).
• What perks and benefits are offered for your location (some roles offer more than others).
• What career advancement or promotion paths exist for the specific account/client you will work with.
• How stable the contract/role is—some roles might depend heavily on client demand.
• What equipment, internet, etc., the company provides or expects you to supply.