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What VAP Platinum Is

VAP Platinum is a company based in the Philippines (especially Cebu & Davao) that provides virtual assistant / remote support services, often to clients in Australia.
They’ve grown steadily over time, expanding staff numbers, launching specialized training programs (e.g. Mortgage Broking, Paraplanning), and enhancing their services.

Benefits and Perks

VAP offers many employee-friendly benefits:

Competitive salary packages.
HMO coverage, including dependents in many cases.
Fixed weekends off (Saturday & Sunday).
Day shift schedules for most roles, especially those supporting Australian clients.
A 2-week paid Christmas Break (from Christmas through New Year’s).
Leave benefits: vacation leave, sick leave, etc.
Sign-on bonuses in some cases (when rejoining).
Other perks: free breakfast, free coffee, volunteer programs, extensive training, pleasant office environment, team culture.

Hiring & Interview Process

VAP has a multi-step recruiting / onboarding process:

Resume Screening – reviewing background, experience, strengths.
Pre-Employment Assessment – tests including English proficiency, numeracy, Microsoft suite skills; written communication; the test is recorded.
Recruiter Interview – behavioral and skills-based.
Business Development Manager Interview – focusing on culture fit and client alignment.
Client Interview – meeting the client via video call, accompanied by recruiter / manager.

Candidate Requirements / Expectations

To be considered, applicants should typically meet the following:

At least 2 years work experience, preferably with US or Australian clients or companies.
If you lack a full degree, then at least 2 years of college plus relevant work experience may suffice.
Even fresh graduates may be considered if they have relevant experience.
Not strictly BPO; VAs assist clients directly, can be all-rounder or specialist roles (metrics depend on client needs).
Technical setup: Stable internet connection (at least ~10 Mbps), a computer or laptop with webcam.
Generally prefer applicants from Cebu but sometimes open to others.

Work Terms & Culture

Positions are full-time, not part-time.
Shifts are day shifts (especially for those working with Australian clients), with fixed weekends off.
Office work is the norm; though during the pandemic there was temporary work-from-home, the company is returning (or planning) to return employees to offices and possibly open satellite offices.
For holidays: you observe holidays similar to those of your client (Australia). For Philippine holidays, there may be premiums.
Paid leave and sick leave are provided; leave is encouraged to be used (vacation leaves are not converted to cash).